Managed IT
DataWave delivers IT support, AMC, infrastructure and telephony for businesses across the UAE — smart infrastructural designs, delivered by our own engineers since 2011.
Support That Stays
Round-the-clock cover, contracts sized to your setup, and a dedicated team monitoring your systems — remote and on site.
Round-the-clock Support
JachOOs offers professional IT support from our seasoned experts anytime, anywhere as the leading IT AMC service provider in Dubai.
Comprehensive Packages
JachOOs Technologies offer a comprehensive range of IT AMC packages which includes SLA package, Labor only SLA package and Hourly SLA package.
Dedicated Workforce
The dedicated IT Support team is constantly monitoring and informing you if any threat is on your way. JachOOs Technologies help you to upgrade and downgrade your IT AMC based on your requirements.
Secure and reliable
We use secure data centers and protocols to ensure that your data is safe and secure at all times. Our services are designed to keep your business running smoothly without any disruptions.
Complete Convenience
Datawave provides PC and Laptop repair, Monitor maintenance, Hardware renew/ removal, Data Backup, Software Update, Software Installation, Server Maintenance and more.
Remote/ On-site Services
Remote and On-site support to solve all your IT issues and provide necessary IT support regarding your queries in an efficient way.
Everything We
Managed IT Services
Experience reliable and responsive IT support with DataWave. Our team provides prompt assistance, resolving issues, and ensuring your business operations run smoothly.
IT Support Services
Responsive support from our own engineers, on site and remote, so day-to-day issues are resolved before they interrupt the business.
IT AMC Services
Optimize your IT infrastructure with our Annual Maintenance Contracts. We offer proactive maintenance to keep your systems at peak performance.
Infrastructure Deployment
Whether you are expanding or upgrading, DataWave’s expert infrastructure deployment ensures a smooth transition, minimizing disruptions to your business operations.
Telephone System Solutions
Upgrade your communication systems with DataWave’s Telephone System Solutions that enhance connectivity and collaboration within your organization.
Data Backup & Recovery
DataWave’s robust Backup Solutions ensure the integrity and availability of your critical information, facilitating quick recovery when needed.
Solutions Shaped for
From regulated public sector to fast-moving retail, our work is planned around how each sector actually operates — access, schedules, compliance, and uptime.
Government
Secure networks, documented compliance, and access control for public sector sites.
Healthcare
Hospitals, clinics, and pharmacies — centralized control across chain networks, with multi-location access and protected patient data.
Education
Campus Wi-Fi, VPN-connected sites, lab computers, and universal backup, secured by user policies.
Finance
High-availability servers, firewalls, failover, and load balancing for uninterrupted service in regulated environments.
Retail and Auto
ERP integration and branch IT under one contract, reported in a single monthly summary.
Retail and Auto
ERP integration and branch IT under one contract, reported in a single monthly summary.
Built on Vendor
We deploy and support what we are certified on, so licensing, escalation paths, and firmware support come from the vendor as well as from us.
Words from
Real feedback from IT managers and business owners we support across the UAE.
They built our entire IT setup — servers, networking, and CCTV — then stayed on for support. Response time is what keeps us with them: issues are picked up before we have to chase anyone.
Very quick response to our IT needs. They recommend the best possible solution while keeping downtime and cost in mind, and they manage all our servers, network and computers.
The AMC has been the difference. Preventive visits, clear monthly reporting, and an engineer on site when we need one — our downtime has dropped noticeably.
How We Support Your
Understand
We learn how the organisation works, what the UAE operation does, and what is already in place.
Assess & plan
Requirements, risks and priorities written down, with the sequence and cost attached.
Implement
Systems deployed, migrated or reconfigured, scheduled around your working hours.
Support
Ongoing local and remote assistance under the service arrangement we agree.
Questions We
Clear answers about DataWave’s IT services, support and annual maintenance contracts across the UAE.
How does IT service & support help your business?
In a technology-driven age, it is not easy for businesses to remain competitive without IT support services. From production to distribution and accounts to marketing, IT has a major role in every business — web hosting, cyber security, networking, software development, infrastructure support and ERP solutions.
What kind of IT services does DataWave provide?
Managed IT services, cloud computing, cyber security, IT consultancy, custom software, security IP camera solutions, access control systems and structured cabling, to name a few.
What if you face a problem after business hours or over the weekend?
We have a dedicated team working for our clients 24/7. Our technical team and automated monitoring system run without a break, so support does not stop when the office closes.
Do you cover annual maintenance contracts?
Yes. Our AMC covers preventive and reactive support for servers, storage, switching, wireless networks and software — sized to your environment and reviewed each quarter.
Talk to Our
Whether you need managed IT, an annual maintenance contract, infrastructure deployment, or a new telephone system — we are here to help. Reach out for a free consultation.
